Potassium Permanganate Oxidation Titration and Colorimetric Monitoring
Potassium permanganate (KMnO₄) is a powerful oxidant widely used in koi pond water treatment for oxidizing organic matter, algae, and dissolved contaminants. The endpoint of a KMnO₄ titration is marked by the classic pink/purple color change that persists, making it an excellent case study for colorimetric monitoring. Understanding the stoichiometry, oxidation-reduction reactions, and practical field applications is essential for every professional pond engineer.
This page provides a rigorous engineering framework for performing KMnO₄ titrations, calibrating colorimetric monitors, and interpreting results for water quality management. The content is structured for professional builders and pond engineers who demand better than 90% first-attempt success on these complex analytical challenges.
KMnO₄ Titration — Engineering Challenge
10 scenario-based questions on oxidation-reduction chemistry, endpoint detection, colorimetry, and field troubleshooting. Designed to separate the top 10% from the rest.
KMnO₄ Titration — Quick Facts
Most Asked Questions About KMnO₄ Titration
On a pond water quality assessment, the KMnO₄ demand test was consistently giving high results. The issue was traced to high chloride levels (150 mg/L) in the source water. The chloride was consuming permanganate, leading to an overestimation of the organic load. Adding a small amount of phosphoric acid to complex the Mn²⁺ catalyst solved the problem, and the test results became consistent with the actual BOD/COD measurements.
Redox Chemistry of KMnO₄
Potassium permanganate is a strong oxidizing agent that can be reduced to various products depending on the pH of the solution:
- Acidic medium (pH < 2): MnO₄⁻ + 8H⁺ + 5e⁻ → Mn²⁺ + 4H₂O (colorless). This is the most common reaction for titrations.
- Neutral to slightly alkaline: MnO₄⁻ + 2H₂O + 3e⁻ → MnO₂ + 4OH⁻ (brown precipitate). This is less useful because the MnO₂ interferes with endpoint detection.
- Strongly alkaline: MnO₄⁻ + e⁻ → MnO₄²⁻ (green). This reaction is used in some specialized applications.
Standardization and Primary Standards
Because KMnO₄ is not a primary standard (it decomposes on standing and contains impurities), it must be standardized against a primary standard. The most common primary standards are:
- Sodium oxalate (Na₂C₂O₄): The reaction is 2MnO₄⁻ + 5C₂O₄²⁻ + 16H⁺ → 2Mn²⁺ + 10CO₂ + 8H₂O. This is the preferred standard because it is stable, pure, and the reaction is stoichiometric.
- Arsenic trioxide (As₂O₃): 2MnO₄⁻ + 5As₂O₃ + 6H⁺ → 2Mn²⁺ + 10HAsO₃. This is used but arsenic compounds are toxic and require careful handling.
- Iron (II) ammonium sulfate (Mohr’s salt): Used in some applications, but less stable than oxalate.
During a series of KMnO₄ demand tests on a large koi pond, the results were highly variable. The problem was traced to the KMnO₄ solution, which had been stored in a clear glass bottle on the lab bench. Light exposure had caused photochemical decomposition, reducing the effective concentration. After switching to a brown glass bottle and storing in the dark, the results became consistent.
Colorimetric Endpoint Detection
Colorimetric monitoring provides several advantages over visual endpoint detection:
- Objective measurement: Eliminates human error and color blindness issues.
- Automated detection: Can be integrated into continuous monitoring systems for water treatment.
- Precision: Photometers can detect absorbance changes as small as 0.001 AU.
- Data logging: Absorbance vs. time data can be used to analyze reaction kinetics.
A pond operator was using visual endpoint detection for KMnO₄ demand tests but was getting inconsistent results. The operator had mild deuteranopia (red-green color blindness), making it difficult to see the pink endpoint. Switching to a simple colorimeter with a 525 nm filter eliminated the operator dependence and improved the consistency of the results.
KMnO₄ Titration — Full Question Library
200 engineering questions across 10 categories. Each question includes a detailed explanation.
Q1:
What is the oxidation state of manganese in KMnO₄?
Correct Answer: Option A
In KMnO₄, manganese is in the +7 oxidation state, the highest stable oxidation state.
Q2:
What is the product of KMnO₄ reduction in acidic medium?
Correct Answer: Option B
In acidic medium, MnO₄⁻ is reduced to Mn²⁺, which is colorless.
Q3:
What is the product of KMnO₄ reduction in neutral or slightly alkaline medium?
Correct Answer: Option A
In neutral to slightly alkaline medium, MnO₄⁻ is reduced to MnO₂, which is a brown precipitate.
Q4:
What is the product of KMnO₄ reduction in strongly alkaline medium?
Correct Answer: Option B
In strongly alkaline medium, MnO₄⁻ is reduced to the green manganate ion, MnO₄²⁻.
Q5:
How many electrons are transferred in the reduction of MnO₄⁻ to Mn²⁺ in acid?
Correct Answer: Option A
The reaction MnO₄⁻ + 8H⁺ + 5e⁻ → Mn²⁺ + 4H₂O involves 5 electrons.
Q6:
How many electrons are transferred in the reduction of MnO₄⁻ to MnO₂ in neutral medium?
Correct Answer: Option B
The reaction MnO₄⁻ + 2H₂O + 3e⁻ → MnO₂ + 4OH⁻ involves 3 electrons.
Q7:
What is the equivalent weight of KMnO₄ in acidic medium (molecular weight = 158.04 g/mol)?
Correct Answer: Option A
Equivalent weight = MW / n = 158.04 / 5 = 31.61 g/eq.
Q8:
What is the equivalent weight of KMnO₄ in neutral medium (MW = 158.04)?
Correct Answer: Option B
Equivalent weight = MW / n = 158.04 / 3 = 52.68 g/eq.
Q9:
Which of the following is a primary standard used to standardize KMnO₄?
Correct Answer: Option A
Sodium oxalate is a primary standard because it is stable, pure, and reacts stoichiometrically with KMnO₄.
Q10:
What is the balanced equation for the reaction between KMnO₄ and sodium oxalate in acid?
Correct Answer: Option A
This is the stoichiometrically correct balanced equation.
Q11:
What is the role of sulfuric acid in KMnO₄ titrations?
Correct Answer: Option A
Sulfuric acid provides the H⁺ ions needed for the reduction of MnO₄⁻ to Mn²⁺.
Q12:
Why is hydrochloric acid not used in KMnO₄ titrations?
Correct Answer: Option B
Chloride is oxidized by permanganate to chlorine, which consumes KMnO₄ and gives false high results.
Q13:
What is the effect of chloride interference in KMnO₄ titrations?
Correct Answer: Option A
Chloride is oxidized to chlorine, which consumes permanganate.
Q14:
What is the color of the endpoint in a KMnO₄ titration?
Correct Answer: Option B
The endpoint is marked by a faint pink/purple color that persists for 30 seconds or more.
Q15:
What is the purpose of heating the oxalate solution before titration with KMnO₄?
Correct Answer: Option A
The reaction between KMnO₄ and oxalate is slow at room temperature; heating to 60–80°C accelerates it.
Q16:
What is the effect of temperature on KMnO₄ stability?
Correct Answer: Option B
KMnO₄ decomposes more rapidly at higher temperatures, especially in the presence of light.
Q17:
What is the effect of light on KMnO₄ solutions?
Correct Answer: Option A
KMnO₄ is photosensitive and decomposes in the presence of light, especially UV light.
Q18:
What is the role of phosphoric acid in KMnO₄ titrations?
Correct Answer: Option B
Phosphoric acid complexes Mn²⁺, which prevents it from catalyzing the oxidation of chloride.
Q19:
What is the equivalent weight of sodium oxalate (MW = 134.0 g/mol) in its reaction with KMnO₄?
Correct Answer: Option A
In the reaction, 2 moles of C₂O₄²⁻ lose 2 electrons each, total 4 electrons per mole, so equivalent weight = MW/2 = 67.0 g/eq.
Q20:
What is the effect of a high pH on the KMnO₄ endpoint?
Correct Answer: Option B
In neutral or basic media, MnO₂ is formed, which can obscure the endpoint.
Q21:
What type of titration is KMnO₄ titration?
Correct Answer: Option A
KMnO₄ titration is a redox titration because it involves the transfer of electrons between the titrant and the analyte.
Q22:
What is the proper way to add KMnO₄ during a titration?
Correct Answer: Option A
Rapid addition at the beginning speeds up the titration, while dropwise addition near the endpoint ensures accuracy.
Q23:
What is the recommended temperature for oxalate titrations with KMnO₄?
Correct Answer: Option A
The reaction is typically conducted at 60–80°C to ensure a rapid reaction rate.
Q24:
What is the effect of a dirty burette on the titration results?
Correct Answer: Option C
Q25:
What is the role of a white tile in a titration?
Correct Answer: Option A
A white tile provides a contrasting background to help detect the pink endpoint.
Q26:
What is the effect of a dirty burette tip on the titration?
Correct Answer: Option B
Q27:
Why is it important to swirl the flask during a titration?
Correct Answer: Option A
Swirling ensures that the KMnO₄ is evenly mixed with the sample, allowing for complete reaction.
Q28:
What is the effect of a slow titration rate on the endpoint?
Correct Answer: Option B
If the titration is too slow, the KMnO₄ may decompose or the color may fade, making the endpoint difficult to detect.
Q29:
What is the purpose of a ‘blank’ titration in KMnO₄ analysis?
Correct Answer: Option A
A blank titration accounts for the KMnO₄ consumed by impurities in the water or reagents.
Q30:
What is the effect of a high blank value on the titration?
Correct Answer: Option C
A high blank value means that a significant amount of KMnO₄ is consumed by impurities, leading to an overestimation of the analyte.
Q31:
What is the recommended concentration of KMnO₄ for most pond water titrations?
Correct Answer: Option A
0.01 N KMnO₄ is typically used for water analysis because it provides sufficient sensitivity without being too concentrated.
Q32:
What is the effect of a concentrated KMnO₄ solution on the titration?
Correct Answer: Option B
Q33:
What is the effect of a diluted KMnO₄ solution on the titration?
Correct Answer: Option A
Q34:
What is the role of a ‘stirring rod’ in a titration?
Correct Answer: Option A
Q35:
What is the effect of a magnetic stirrer on the titration?
Correct Answer: Option A
Q36:
What is the effect of a magnetic stirrer on the KMnO₄ color?
Correct Answer: Option B
Q37:
What is the purpose of a ‘trial titration’?
Correct Answer: Option A
Q38:
What is the effect of a parallax error on the burette reading?
Correct Answer: Option B
Q39:
What is the proper way to read a burette?
Correct Answer: Option A
Q40:
What is the effect of a KMnO₄ solution that is too old?
Correct Answer: Option B
Q41:
What wavelength is typically used for KMnO₄ absorbance measurement?
Correct Answer: Option A
KMnO₄ has a strong absorption peak at 525–550 nm, corresponding to its purple color.
Q42:
What is the Beer-Lambert law?
Correct Answer: Option A
The Beer-Lambert law states that absorbance (A) is proportional to the molar absorptivity (ε), path length (b), and concentration (c).
Q43:
What is the effect of a dirty cuvette on the absorbance reading?
Correct Answer: Option A
Q44:
What is the role of a ‘blank’ in colorimetric analysis?
Correct Answer: Option B
Q45:
What is the effect of a high temperature on the colorimetric reading?
Correct Answer: Option A
Q46:
What is the typical linear range for KMnO₄ absorbance?
Correct Answer: Option B
Q47:
What is the effect of a high KMnO₄ concentration on the absorbance?
Correct Answer: Option A
Q48:
What is the role of a ‘spectrophotometer’ in KMnO₄ analysis?
Correct Answer: Option A
Q49:
What is the effect of a wrong wavelength setting on the absorbance reading?
Correct Answer: Option A
Q50:
What is the effect of a dirty cuvette on the wavelength selection?
Correct Answer: Option B
Q51:
What is the role of a ‘colorimeter’ in field testing?
Correct Answer: Option A
Q52:
What is the effect of a low light source on the colorimeter?
Correct Answer: Option B
Q53:
What is the effect of a high background absorbance on the measurement?
Correct Answer: Option A
Q54:
What is the role of a ‘filter’ in a colorimeter?
Correct Answer: Option A
Q55:
What is the effect of a wrong filter on the colorimetric reading?
Correct Answer: Option A
Q56:
What is the effect of a cuvette with a different path length?
Correct Answer: Option B
Q57:
What is the role of a ‘reference solution’ in colorimetry?
Correct Answer: Option A
Q58:
What is the effect of a dirty reference solution?
Correct Answer: Option B
Q59:
What is the effect of a high turbidity on the colorimetric reading?
Correct Answer: Option A
Q60:
What is the role of a ‘detector’ in a spectrophotometer?
Correct Answer: Option A
Q61:
Why is KMnO₄ not a primary standard?
Correct Answer: Option A
Q62:
What is the primary standard used to standardize KMnO₄?
Correct Answer: Option A
Q63:
What is the reaction between KMnO₄ and sodium oxalate in acid?
Correct Answer: Option A
This is the stoichiometrically correct balanced equation.
Q64:
What is the effect of a dirty KMnO₄ solution on standardization?
Correct Answer: Option B
Q65:
What is the effect of a decomposed KMnO₄ solution on standardization?
Correct Answer: Option A
Q66:
What is the effect of a high temperature on the standardization?
Correct Answer: Option B
Q67:
What is the effect of a low temperature on the standardization?
Correct Answer: Option A
Q68:
What is the role of a ‘primary standard’ in standardization?
Correct Answer: Option B
Q69:
What is the effect of a non-primary standard on the standardization?
Correct Answer: Option A
Q70:
What is the effect of a weighing error on the standardization?
Correct Answer: Option B
Q71:
What is the effect of a dirty glassware on the standardization?
Correct Answer: Option A
Q72:
What is the role of a ‘buret’ in standardization?
Correct Answer: Option A
Q73:
What is the effect of a dirty buret on the standardization?
Correct Answer: Option A
Q74:
What is the effect of a high KMnO₄ concentration on the standardization?
Correct Answer: Option B
Q75:
What is the effect of a low KMnO₄ concentration on the standardization?
Correct Answer: Option A
Q76:
What is the role of a ‘blank’ in standardization?
Correct Answer: Option A
Q77:
What is the effect of a high blank value on the standardization?
Correct Answer: Option A
Q78:
What is the effect of a low blank value on the standardization?
Correct Answer: Option B
Q79:
What is the effect of a wrong equivalent weight on the standardization?
Correct Answer: Option A
Q80:
What is the role of a ‘desiccator’ in standardization?
Correct Answer: Option A
Q81:
What is the most common interference in KMnO₄ titrations?
Correct Answer: Option A
Q82:
How can chloride interference be minimized in KMnO₄ titrations?
Correct Answer: Option B
Q83:
What is the effect of organic matter on KMnO₄ titrations?
Correct Answer: Option A
Q84:
What is the effect of nitrite (NO₂⁻) on KMnO₄ titrations?
Correct Answer: Option B
Q85:
What is the effect of sulfite (SO₃²⁻) on KMnO₄ titrations?
Correct Answer: Option A
Q86:
What is the effect of iron (Fe²⁺) on KMnO₄ titrations?
Correct Answer: Option B
Q87:
What is the effect of a high chloride concentration on the endpoint?
Correct Answer: Option A
Q88:
What is the effect of a high organic matter concentration on the endpoint?
Correct Answer: Option B
Q89:
What is the effect of a dirty sample on the titration?
Correct Answer: Option A
Q90:
What is the effect of a sample with high turbidity on the colorimetric reading?
Correct Answer: Option B
Q91:
What is the effect of a sample with a high color on the colorimetric reading?
Correct Answer: Option A
Q92:
What is the effect of a high pH on the KMnO₄ titration?
Correct Answer: Option B
Q93:
What is the effect of a low pH on the KMnO₄ titration?
Correct Answer: Option A
Q94:
What is the effect of a high temperature on the KMnO₄ stability?
Correct Answer: Option B
Q95:
What is the effect of a sample with a high manganese content?
Correct Answer: Option A
Q96:
What is the effect of a sample with a high chromium content?
Correct Answer: Option B
Q97:
What is the effect of a sample with a high hydrogen peroxide content?
Correct Answer: Option A
Q98:
What is the effect of a sample with a high ozone content?
Correct Answer: Option B
Q99:
What is the effect of a sample with a high particulate content?
Correct Answer: Option A
Q100:
What is the effect of a sample with a high salinity?
Correct Answer: Option B
Q101:
What is the role of KMnO₄ in pond water treatment?
Correct Answer: Option A
Q102:
What is the effect of KMnO₄ on algae in ponds?
Correct Answer: Option B
Q103:
What is the effect of KMnO₄ on dissolved organic matter?
Correct Answer: Option A
Q104:
What is the effect of KMnO₄ on iron and manganese in water?
Correct Answer: Option B
Q105:
What is the effect of KMnO₄ on hydrogen sulfide?
Correct Answer: Option A
Q106:
What is the typical dosage of KMnO₄ for pond water treatment?
Correct Answer: Option A
Q107:
What is the effect of KMnO₄ on fish if overdosed?
Correct Answer: Option A
Q108:
What is the effect of KMnO₄ on beneficial bacteria?
Correct Answer: Option B
Q109:
What is the role of KMnO₄ in controlling cyanobacteria?
Correct Answer: Option A
Q110:
What is the effect of KMnO₄ on the pH of the water?
Correct Answer: Option B
Q111:
What is the effect of KMnO₄ on the dissolved oxygen?
Correct Answer: Option A
Q112:
What is the role of KMnO₄ in odor control?
Correct Answer: Option B
Q113:
What is the effect of KMnO₄ on color in pond water?
Correct Answer: Option A
Q114:
What is the effect of KMnO₄ on ammonia?
Correct Answer: Option B
Q115:
What is the effect of KMnO₄ on nitrite?
Correct Answer: Option A
Q116:
What is the role of KMnO₄ in controlling zebra mussels?
Correct Answer: Option B
Q117:
What is the effect of KMnO₄ on biofilm in pipes?
Correct Answer: Option A
Q118:
What is the effect of KMnO₄ on heavy metals?
Correct Answer: Option B
Q119:
What is the effect of KMnO₄ on the filter media?
Correct Answer: Option A
Q120:
What is the effect of KMnO₄ on the pond ecosystem?
Correct Answer: Option B
Q121:
What is the hazard classification of KMnO₄?
Correct Answer: Option A
Q122:
What PPE is recommended when handling KMnO₄?
Correct Answer: Option B
Q123:
What is the effect of KMnO₄ on the skin?
Correct Answer: Option A
Q124:
What is the effect of KMnO₄ on the eyes?
Correct Answer: Option B
Q125:
What is the effect of KMnO₄ if ingested?
Correct Answer: Option A
Q126:
What is the effect of KMnO₄ if inhaled?
Correct Answer: Option B
Q127:
What is the first aid for skin contact with KMnO₄?
Correct Answer: Option A
Q128:
What is the first aid for eye contact with KMnO₄?
Correct Answer: Option B
Q129:
What is the first aid for ingestion of KMnO₄?
Correct Answer: Option A
Q130:
What is the role of a ‘fume hood’ when working with KMnO₄?
Correct Answer: Option B
Q131:
What is the effect of KMnO₄ on organic materials?
Correct Answer: Option A
Q132:
What is the effect of KMnO₄ on combustible materials?
Correct Answer: Option B
Q133:
What is the role of a ‘chemical spill kit’ when using KMnO₄?
Correct Answer: Option A
Q134:
What is the effect of KMnO₄ on the environment?
Correct Answer: Option B
Q135:
What is the role of a ‘Safety Data Sheet’ (SDS) for KMnO₄?
Correct Answer: Option A
Q136:
What is the effect of a lack of KMnO₄ training?
Correct Answer: Option B
Q137:
What is the role of a ‘label’ on a KMnO₄ container?
Correct Answer: Option A
Q138:
What is the effect of KMnO₄ on clothing?
Correct Answer: Option B
Q139:
What is the effect of KMnO₄ on metal surfaces?
Correct Answer: Option A
Q140:
What is the role of a ‘medical surveillance’ program for KMnO₄ handling?
Correct Answer: Option B
Q141:
How is the concentration of KMnO₄ calculated from a standardization?
Correct Answer: Option A
Q142:
What is the normality of a 0.01 M KMnO₄ solution in acidic medium?
Correct Answer: Option B
Q143:
What is the normality of a 0.01 M KMnO₄ solution in neutral medium?
Correct Answer: Option B
Q144:
What is the role of a ‘calibration curve’ in colorimetric analysis?
Correct Answer: Option B
Q145:
What is the effect of a non-linear calibration curve?
Correct Answer: Option A
Q146:
What is the effect of a high correlation coefficient (R²) in a calibration curve?
Correct Answer: Option B
Q147:
What is the role of a ‘standard addition’ method in analysis?
Correct Answer: Option A
Q148:
What is the effect of a sample with high matrix interference?
Correct Answer: Option B
Q149:
What is the effect of a high standard deviation in the analysis?
Correct Answer: Option A
Q150:
What is the role of a ‘blank correction’ in the analysis?
Correct Answer: Option B
Q151:
What is the effect of a high blank value on the analysis?
Correct Answer: Option C
Q152:
What is the effect of a low blank value on the analysis?
Correct Answer: Option B
Q153:
What is the role of a ‘t-test’ in data analysis?
Correct Answer: Option A
Q154:
What is the effect of a high p-value in a t-test?
Correct Answer: Option B
Q155:
What is the role of a ‘confidence interval’ in analysis?
Correct Answer: Option A
Q156:
What is the effect of a narrow confidence interval?
Correct Answer: Option B
Q157:
What is the role of a ‘recovery study’ in analysis?
Correct Answer: Option A
Q158:
What is the effect of a low recovery percentage?
Correct Answer: Option B
Q159:
What is the effect of a high recovery percentage?
Correct Answer: Option A
Q160:
What is the role of a ‘control chart’ in quality assurance?
Correct Answer: Option B
Q161:
What is the advantage of an automated titration system over manual titration?
Correct Answer: Option A
Q162:
What is the role of a ‘pH probe’ in an automated KMnO₄ titration?
Correct Answer: Option B
Q163:
What is the role of a ‘temperature probe’ in an automated titration?
Correct Answer: Option A
Q164:
What is the role of a ‘colorimeter’ in an automated KMnO₄ titration?
Correct Answer: Option B
Q165:
What is the effect of a dirty colorimeter cell on the automated titration?
Correct Answer: Option A
Q166:
What is the role of a ‘burette’ in an automated titration?
Correct Answer: Option B
Q167:
What is the effect of a blocked burette tip in an automated system?
Correct Answer: Option A
Q168:
What is the role of a ‘stirrer’ in an automated titration?
Correct Answer: Option B
Q169:
What is the effect of a magnetic stirrer that is too fast?
Correct Answer: Option A
Q170:
What is the role of a ‘software’ in an automated titration?
Correct Answer: Option B
Q171:
What is the effect of a software bug on the automated titration?
Correct Answer: Option A
Q172:
What is the role of a ‘calibration’ in an automated system?
Correct Answer: Option B
Q173:
What is the effect of a missed calibration on the automated titration?
Correct Answer: Option A
Q174:
What is the role of a ‘sample changer’ in an automated system?
Correct Answer: Option B
Q175:
What is the effect of a sample changer that is not aligned?
Correct Answer: Option A
Q176:
What is the role of a ‘data logging’ function in an automated titration?
Correct Answer: Option B
Q177:
What is the effect of a data logging failure?
Correct Answer: Option A
Q178:
What is the role of a ‘report generation’ function?
Correct Answer: Option B
Q179:
What is the effect of a report that is incorrectly formatted?
Correct Answer: Option A
Q180:
What is the role of a ‘maintenance schedule’ for an automated system?
Correct Answer: Option B
Q181:
What is the role of a ‘quality control sample’ in analysis?
Correct Answer: Option A
Q182:
What is the effect of a QC sample that is out of range?
Correct Answer: Option B
Q183:
What is the role of a ‘certified reference material’ (CRM)?
Correct Answer: Option A
Q184:
What is the effect of a CRM with an incorrect value?
Correct Answer: Option B
Q185:
What is the role of a ‘method validation’ study?
Correct Answer: Option A
Q186:
What is the effect of a method that is not validated?
Correct Answer: Option B
Q187:
What is the role of a ’round robin test’?
Correct Answer: Option A
Q188:
What is the effect of a round robin test with high variability?
Correct Answer: Option B
Q189:
What is the role of a ‘standard operating procedure’ (SOP)?
Correct Answer: Option A
Q190:
What is the effect of an SOP that is not followed?
Correct Answer: Option B
Q191:
What is the role of a ‘proficiency testing’ program?
Correct Answer: Option A
Q192:
What is the effect of a proficiency test failure?
Correct Answer: Option B
Q193:
What is the role of a ‘quality manual’ in a laboratory?
Correct Answer: Option A
Q194:
What is the effect of a quality manual that is not updated?
Correct Answer: Option B
Q195:
What is the role of a ‘root cause analysis’ in quality assurance?
Correct Answer: Option A
Q196:
What is the effect of a root cause analysis that is not performed?
Correct Answer: Option B
Q197:
What is the role of a ‘corrective action’ in quality assurance?
Correct Answer: Option A
Q198:
What is the effect of a corrective action that is not implemented?
Correct Answer: Option B
Q199:
What is the role of a ‘preventive action’ in quality assurance?
Correct Answer: Option A
Q200:
What is the effect of a preventive action that is not taken?
Correct Answer: Option B